Frequently Asked Questions
What is Royal Brothers all about ?
Royal Brothers is Indias Largest & South India’s first self-ride bike rental service provider giving aspiring riders an opportunity to hire all variants of Royal Enfield, Suzuki Access and Honda Activa bikes on an hourly or daily basis through an online booking route.
Where are our bikes available ?
You can locate us @
- Indira Nagar (Land Mark – 100 ft ring road KFC Signal)
- Majestic (Gandhinagar Coupon Mall)
- H.S.R Layout
- Wilson Garden(near Mary Immaculate school)
- BTM Layout (Bannergatta road, near Brand Factory)
- Banashankari 3rd stage(Outer ring road)
- RV Road (Near Southend Circle)
- PESIT (Hoskerehalli)
- Sarjapur Road (Near Wipro)
- Hosa Road Junction (Near Electronic city)
- RajaRajeshwari Nagar(Near Global Village)
- Jayanagar ( Near Ashoka Pillar)
- Vidyaranyapura (LM- Near Durgaparameshwari Temple)
- Hebbal ( Airport road)
- Vijaya Nagar (near TTMC)
- Marathalli(near Biriyani Zone)
- Yashawanthpur(near TTMC)
- Yelahanka ( LM- Sharavathi Hotel)
Do I get to hire all types of Bikes ?
Owing to maintenance concerns, we limit our fleet to only the latest Royal Enfield (RE) motorcycle models, Honda Scooters and Suzuki Scooters i.e RE Classic 350/500, RE Thunderbird 350/500, RE Electra, RE Standard 500, RE 500 Chrome, RE Desert Storm, RE Himalayan and RE Continental GT café racer, Honda Activa 3G, Suzuki Access 125.
Can I ride the bikes to any place I fancy ?
We have no limits imposed on the travel distance, which gives you the freedom to trip anywhere inside the country as long as you are of legal age, possess a valid motorcycle driving licence and if you are travelling to another state you need to procure Permit of the particular state at the check post.
Where do I pick up the bike and where do I drop them back ?
You can pick our bikes from the locations listed on our website and you will have to put them back at the same place you picked them from after your ride.
Are the rental tariffs constant throughout the year ?
No, the rental rates will differ owing to government holidays, weekends and other peak holiday seasons. Please check our website for specific details.
How do I register to become a member of RB ?
It’s very simple. Log into our website and register with your mandatory details in the registration page and you are a lifetime member of our group. And, there are no charges to become a member, it’s free.
Is there any security deposit I need to pay for a booking ?
Yes, we charge a nominal security deposit of INR 1,000 which is completely refundable* after your trip in 5 to 10 working days. You just have to make sure that the bike is in the same condition as it was when you picked it up. This deposit is only to accommodate delays in return, minor damages if any etc.
I am still at school and can I rent your bikes coz I love to ride ?
We appreciate your passion to ride but sorry; you need to be 18 years old with a valid rider’s license to rent our bikes.
What information and documents would you require to rent out the bikes ?
Your membership profile gives us your basic information. In addition to it, before we rent out the bikes, we would need a soft copy of your original driver’s license, ID proof and your recent photograph. You can then proceed to make the payment through debit/credit card or net banking. To pick up the bike, you need to bring along your original driver’s licence, passport/voter ID/ or any valid address proof.
Ok, tell me how do I book a bike from RB ?
Bookings are compulsorily to be done online through our website. Choose the model, the total time you need the bike for and the pick-up location. Proceed to payment through credit/debit card or online money transfer and owing to its availability, you can get the bull you want from the nearest parking point. You can make the booking well in advance. You can hire our bikes for an hour or a day or a week. Make your choice. Note: Minimum booking period is 24 hours
What about booking cancellations ? Do I get a refund ?
Any cancellations of the booking has to be done before the ride time starts and the charges that can be levied are mentioned as hereunder:
Before 24 hours* – no charges
Between 24 hours and 12 hours*– 50% of booking amount
within 12 hours* – 100% of booking amount
* wrt ride time
Do I need to pay for the fuel as well ?
Yes, we will make sure the tank is filled to ride till nearest petrol bunk when you pick the bike for your ride. For all the fuelling you do in the course of your trip, we will not reimburse the amount, as our tariff is exclusive of fuel.
Is it mandatory that the bike should be rode by the same person under whose name the booking is made?
Yes, we rent out bikes on the assurance of your credibility of being a legal rider and it’s compulsory that only that person rides our bikes. Royal Brothers will not be responsible for any deviation in this regard and for any complications/loss happening due to such an event. During an unfortunate circumstance, even if he is not driving, the person under whose name the booking has been made will be held responsible.
Do bikes breakdown during the ride ? What do I do in such an event ?
Of course they may breakdown. They are man-made machines and are not invincible. Breakdowns can happen occasionally, be it minor or major. In any such event, you do not have to panic. Call our 24X7 customer care number 09945638068 for road side assistance. Through our mechanic network channel, we will ensure that the bikes are repaired immediately and given back to you so that you can ride on!
What if I meet with an accident during my ride?
God forbid such an incident should happen and even if it does, you do not need to panic. Our customer care service will assist you completely in such a situation and all we ask of you is to stay patient and calm and contact us immediately.
What costs are covered in the total payment I make to RB ?
The amount paid on any booking covers only the tariff for rental. Tax and Insurance charges are free of cost. Any additional expenditure such as fuelling, RTO interstate tax, parking fee, penalty or fines in case of traffic rules violation is solely your responsibility and RB does not pay such expenditures.